Sprint, together with Nextel, provides consumers and businesses with innovative solutions to their telecommunication needs.  No matter how successful Sprint is, our guide post is the “customer experience.”  The vision of Sprint is to provide its 40 million customers with the broadest choice and flexibility possible, so customers can do “whatever they want, whenever they want.”

·Must be 18 years or older
·College Degree preferred, but not required
·You should have 3-5 years of previous customer service and sales experience
·Strong computer skills using Windows based systems
·Ability to work a flexible schedule including nights & weekends
·Must be willing to sell Sprint Nextel products or services on every eligible call
·Background check/drug-screen required

·Weekday hours of operation:  Monday through Friday 7am – 10pm
·Saturday hours of operation:  8am to 5pm.

For the first 6 months on the job, count on working 1pm – 10pm.  Everyone is required to work one Saturday per month.  After 6 months on the job, employees become eligible for a shift bid process held quarterly; it is based on performance, not tenure.

·Base pay rate is $15.39 per hour ($32,000 per year), plus commission
·Commission is based on meeting goals for customer retention.  Individuals meeting retention goals can earn up to $2600 per month in incentives.
·Retention Specialists become eligible for benefits after 30 days of employment. For more about Benefits, see our Benefits page.